Customer Satisfaction Survey Client Satisfaction Survey Form (#3)ΔScarborough Nature Lodge - Client Satisfaction SurveyFirst NameLast NameEmailWhich room did you stay in? Olive Cottage TreetopsUse the following scale to answer the questions below out of 10:Cleanliness: How clean were the rooms and common areas? 1 out of 102 out of 103 out of 104 out of 105 out of 106 out of 107 out of 108 out of 109 out of 1010 out of 10If not a 10, how can we improve?Comfort: How comfortable were the beds and furniture? 1 out of 102 out of 103 out of 104 out of 105 out of 106 out of 107 out of 108 out of 109 out of 1010 out of 10If not a 10, how can we improve?Value for money: Was the price reasonable for what you received?1 out of 102 out of 103 out of 104 out of 105 out of 106 out of 107 out of 108 out of 109 out of 1010 out of 10If not a 10, how can we improve?Staff: How helpful and friendly were the staff?1 out of 102 out of 103 out of 104 out of 105 out of 106 out of 107 out of 108 out of 109 out of 1010 out of 10If not a 10, how can we improve?Location: How convenient was the location?1 out of 102 out of 103 out of 104 out of 105 out of 106 out of 107 out of 108 out of 109 out of 1010 out of 10If not a 10, how can we improve?Facilities: Were the amenities listed available and functioning well? 1 out of 102 out of 103 out of 104 out of 105 out of 106 out of 107 out of 108 out of 109 out of 1010 out of 10If not a 10, how can we improve?Noise level: How quiet was the room and surrounding area? 1 out of 102 out of 103 out of 104 out of 105 out of 106 out of 107 out of 108 out of 109 out of 1010 out of 10If not a 10, how can we improve?Room condition: Was the room well-maintained and in good condition?1 out of 102 out of 103 out of 104 out of 105 out of 106 out of 107 out of 108 out of 109 out of 1010 out of 10If not a 10, how can we improve?Check-in/check-out process: How smooth was the arrival and departure process? 1 out of 102 out of 103 out of 104 out of 105 out of 106 out of 107 out of 108 out of 109 out of 1010 out of 10If not a 10, how can we improve?Communication with host: How responsive and helpful was the host in communication? 1 out of 102 out of 103 out of 104 out of 105 out of 106 out of 107 out of 108 out of 109 out of 1010 out of 10If not a 10, how can we improve?Overall experience: How would you rate your stay overall?1 out of 102 out of 103 out of 104 out of 105 out of 106 out of 107 out of 108 out of 109 out of 1010 out of 10If not a 10, how can we improve?Thank you. We value your feedback, and anything needing attention, we fix immediately. If possible please only share the areas needing improving privately, and not on the public platform. We would so appreciate this as we work so hard to keep our score high. Please remember to write in the Guest Book too.Submit Form
